Error 507 on the SendPro C, SendPro+ (2H00, 8H00)

If your device is displaying Error 507, reboot the meter to resolve the error.
Products affected: SendPro® C, SendPro®+ (2H00, 8H00)

Issue

Your device is displaying error 507. 

Cause

Unknown.

Resolution

Restart the device:
  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait 2 minutes.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 10, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)
1-877-213-7284
Mon-Fri, 8am - 8pm ET