Error code RA00, DL00, DL01 and RA09 on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)


The meter displays Error RA00, DL00 or DL01 and  will not print.


The meter base is not able to initialize the rates manager, or the meter is not on the account.


  1. Tap Envelope Printing.
  2. Tap Connect on the pop up button.
  3. The device will connect and download then install any available software updates.
If you need further assistance, please use the Contact Us options below. Please have your model and serial number ready.

UPDATED: June 07, 2021