"GNU GRUB" message on the Connect+ Series and SendPro P-Series

"GNU GRUB" message on the Connect+ Series and SendPro P-Series
Products affected: Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000, SendPro P3000

Issue

GNU GRUB error at power up.

Cause

The hard drive is corrupted or damaged.

Resolution

A reboot may resolve the issue. Here are the steps to follow for a safe restart:
  1. Hold the power button for 5 seconds until the light goes off.
  2. Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
  3. After everything has been off for 10 seconds press the power button to power back up.

If you need further assistance, please contact us.

UPDATED: March 11, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)