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Resolve an ink leak on a Pitney Bowes postage meter

Learn how to resolve an ink leak on a Pitney Bowes postage meter.
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® 300

Issue

You have ink leaks, either inside or outside of the postage meter.

Cause

An internal component failed.

Resolution

Follow these steps to resolve your issue:
  1. Turn off the postage meter.
  2. Unplug the meter's power cord.
  3. Use the Contact Us options below to contact technical support. Have your model number and serial number ready.

UPDATED: August 14, 2021