Resolve an ink leak on a Pitney Bowes postage meter

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Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® 300

Issue

There is ink leaking, either inside or outside of the postage meter.

Cause

An internal component has failed.

Resolution

  1. Turn off the postage meter.
  2. Unplug the power from the postage meter.
  3. Contact client support. Please have your model number and serial number ready.

UPDATED: May 21, 2018