Resolve an ink leak on a Pitney Bowes postage meter
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® 300
Issue
There is ink leaking, either inside or outside of the postage meter.
Cause
An internal component has failed.
Resolution
- Turn off the postage meter.
- Unplug the power from the postage meter.
- Contact client support. Please have your model number and serial number ready.
UPDATED: May 21, 2018
