Resolve Error E16 on Relay 1000 & DI200 OfficeRight Inserting System

Learn how to resolve error E16 on the DI200 OfficeRight Inserting System. Intelligent nip sensor S06 MADE to nesting sensor S07 MADE exceeds 2 seconds.
Products affected: Relay™ 1000 and DI200


The display shows error E16 and the machine will not run.


There is a material jam between feeder B and C.


Check for obstructions in the paper path:
  1. Open jam releases E and D and remove any material.
  2. Close the jam releases and press Trial Piece.
If the problem is not resolved or becomes persistent, contact technical support. Please have your model and serial number ready.

UPDATED: August 14, 2021