Error code 018C610004: "System maintenance error" displays on the Connect+® Series / SendPro® P-Series
Learn how to resolve error code 018C610004: "System maintenance error" displays on the Connect+® Series / SendPro® P-Series
Products affected: Connect+™ 500W, Connect+™ 1000, Connect+™ 2000, Connect+™ 3000, SendPro™; P1000, SendPro™; P1500, SendPro™; P2000, SendPro™ P3000
Issue
The Connect+® Series / SendPro® P-Series displays error code 018C-61-0004 "System maintenance error"
Cause
The meter has detected an internal fault.
Resolution
Reboot the system. Follow these steps for a safe restart:
- Select the Gear from the lower right corner of the Home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
- Wait 10 more seconds, press the Power button
UPDATED: August 14, 2021
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