Weight of package missing from USPS Shipping API label in SendPro Enterprise, SendSuite Live, SendSuite Xpress, SendPro Online, or PitneyShip
Learn why the weight of a package is not printed on a USPS Shipping API label printed in SendPro Enterprise, SendSuite Live, SendSuite Xpress, SendPro Online, or PitneyShip.
Products affected: SendPro® Enterprise, SendSuite® Live, SendSuite® Xpress, SendPro® Online, PitneyShip™
When printing a USPS Shipping API label, the weight is not included on the label.
For Flat Rate boxes, the weight is not printed on the label.
Flat Rate boxes do not print the weight on the label, as the package can be up to 70 lbs. Customer Package USPS Shipping API labels will display the weight in the top left corner block of text.
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UPDATED: April 25, 2022