"Individual Batch Task Timed Out" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

When you try to print an international shipping label, the "Individual Batch Task Timed Out" message appears.

Cause

International shipping labels require 8.5 x 11 inch label size and cannot be printed using your device's attached 4 x 6 label printer.

Resolution

Print international shipping labels in SendPro Online.

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UPDATED: August 14, 2021