"Something went wrong" message on the SendPro Mailstation

If you see the message "Something went wrong" while installing the SendPro Mailstation, contact Pitney Bowes support.
Products affected: SendPro® Mailstation, SendPro® Mailstation LITE (HZ0L)


The device displays the message "Something went wrong" when you're installing SendPro Mailstation.


There is a problem with your account.


If you need further assistance, please chat with us.

UPDATED: June 21, 2023