"Something went wrong" message on the SendPro Mailstation
If you see the message "Something went wrong" while installing the SendPro Mailstation, contact Pitney Bowes support.
Products affected: SendPro® Mailstation, SendPro® Mailstation LITE (HZ0L)
Issue
The device displays the message "Something went wrong" when you're installing SendPro Mailstation.
Cause
There is a problem with your account.
Resolution
If you need further assistance, please chat with us and provide the Reference Code.
UPDATED: May 20, 2025