Labels missing from USPS SCAN form in SendPro Online

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Products affected: SendPro® Online

Issue

Transactions are missing from the USPS SCAN form in SendPro Online. The number of labels is smaller than expected.

Resolution

Labels created after 8:00 PM are not added to the current day's SCAN form. They are automatically added to the next day's SCAN form once it becomes available after midnight.

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UPDATED: May 03, 2021