Resetting your TrackMyMail password

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Products affected: TrackMyMail™

If you forget your TrackMyMail password, you can reset it online.

  1. Go to
  2. Click on Forgot Password?
  3. Enter your User ID for the TrackMyMail website.
  4. Click Submit. An email with a temporary password will be sent to the email address associated with the User ID. If you do not receive the email, email for assistance.
  5. Copy the temporary password from the email.
  6. Go to
  7. Enter your User ID and the temporary password.
  8. Click Sign In. You will be prompted to reset the password.
  9. Enter a new password as directed.

UPDATED: May 07, 2021