Picking up personal and departmental packages in ParcelPoint Smart Lockers

The mailroom administrator can allow a recipient to pickup both personal packages or departmental packages at the kiosk.

Setting up a recipient to pickup both personal or departmental packages

1. Select Settings > Address Book.
2. Select the Departments tab.
3. Select the Edit icon next to the department you wish to edit.
   
4. Enter the contact's name in the Search box. If you want to make them a key contact, select Make Key Contact. A Key Contact will receive an email advising them there is a package to collect for their department.
5. Select Save to confirm.

Picking up packages

1. Go to the locker kiosk with your ID badge or the email containing your QR code.
2. Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
3. Follow the prompts to tap your ID, scan your code, or tap Enter Code Manually. The screen you see depends on the local configuration of your lockers.
   • If you choose to enter the pickup code, use the keyboard to enter the pickup code.
   • Tap Submit.
4. Depending upon which items you want to collect, tap either Department Mail or Personal Mail.
   
5. Using your finger, sign for the package in the area provided.
   

5. Go to each locker and collect the packages.
6. Close the locker doors and tap Done at the kiosk screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.