Picking up departmental packages in ParcelPoint Smart Lockers

The mailroom administrator can allow a recipient to pickup departmental packages at the kiosk.

Setting up a recipient to pickup departmental packages

1. Select Settings > Address Book.
2. Select the Departments tab.
3. Select the Edit icon next to the department you wish to edit.
   
4. Enter the contact's name in the Search box.
5. A Key Contact will be notified by email when departmental packages are ready to pick up. Select Make Key Contact to make the recipient a Key Contact.
6. Select Save to confirm.

Picking up packages

1. Go to the locker kiosk with your ID badge or the email containing your QR code.
2. Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
3. Follow the prompts to tap your ID, scan your code, or tap Enter Code Manually. The screen you see depends on the local configuration of your lockers.
   • If you choose to enter the pickup code, use the keyboard to enter the pickup code.
   • Tap Submit.
4. Select Department Mail.
5. Sign for the package in the area provided.
   
6. Go to each locker and collect the packages.
7. Close the locker doors and tap Done at the kiosk screen.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.