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Dropping off a package without a barcode at the ParcelPoint Smart Lockers

You can still drop off a package if the barcode is damaged or otherwise unavailable.
Products affected: ParcelPoint™ Smart Lockers

You can configure the locker system so that a recipient can drop off packages without a shipping label barcode. This is to cover situations where the barcode is damaged or otherwise unreadable.

In this configuration, the kiosk screen displays an option for No Barcode Available.

  1. Tap the Log in icon on the Home screen, or if you have a user barcode, scan it to log in to the locker bank.
    ParcelPoint lockers log in icon
  2. Enter your Username and Password.
    ParcelPoint Username and Password
  3. Tap Sign in to continue.
  4. Tap No Barcode Available.
    ParcelPoint No Barcode Available screen
  5. Position the package in front of the kiosk so it can scan it.
    ParcelPoint Capture Image screen
  6. Choose the recipient.
    ParcelPoint Choose a Recipient screen
  7. Choose the locker size.
    ParcelPoint Choose a Locker Size screen
  8. Tap Update Reservation. The kiosk screen displays the locker number and the locker opens.
    ParcelPoint Place Package in Locker sceen
  9. Place the package in the locker and close the locker door. Return to the kiosk.
    ParcelPoint Place Package in Locker sceen
  10. Tap Done.

Related topics

  • Reopening a locker
  • Choosing another locker

UPDATED: July 14, 2023