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Freeing up ParcelPoint Smart Lockers by ending reservations

You can free up lockers for additional reservations and drop-offs by ending existing reservations.
Products affected: ParcelPoint™ Smart Lockers

You can free up lockers for additional reservations and drop-offs by ending existing reservations.

  1. From the manage locker screen, tap on Select All.
    ParcelPoint View Available Lockers screen
  2. Tap on the Occupied tab to show and select all of the currently occupied lockers.
    ParcelPoint View Occupied Lockers screen
  3. (Optional) Hover your mouse over an occupied or expired locker to view information about the contents.
    mouse over locker icon to view package info
  4. Tap End Reservation.
    ParcelPoint Confirm End Reservation screen
  5. The system opens all of the locker doors. Be sure to remove all of the packages and close the doors. The lockers will then be available for reservations and drop-offs.

    If for any reason, the system is unable to open a locker door, the manage locker screen displays the following message.
    ParcelPoint Unable to Open Locker screen
    If you have other package to remove, tap Collect Another Package and continue.

UPDATED: October 26, 2023