When signing into Create Shipping Labels or Trackable Labels the screen loops back to the login page. The device does not display any error message.
Restart the device.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please use the Contact Us options below.
UPDATED: September 22, 2021