Logging into Create Shipping Labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto loops back to the login page
Reboot your device if logging into the Create Shipping Labels app loops back to the login page.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
When signing into Create Shipping Labels the screen loops back to the login page. The device does not display any error message.
Restart the device.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please contact us.
UPDATED: April 21, 2022