"Something went wrong" when signing into Create Shipping Labels on SendPro C Lite, SendPro C, SendPro+

If you are seeing the message, "Something went wrong" when signing into shipping labels, contact Pitney Bowes technical support for assistance.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The message, "Something went wrong" appears when signing into the Create Shipping Labels app.

Resolution

A Pitney Bowes representative must resolve this issue. Please contact us.

UPDATED: March 18, 2022

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