"Something went wrong" when signing into Create Shipping Labels on SendPro C Lite, SendPro C, SendPro+

If you are seeing the message, "Something went wrong" when signing into [%=C-Series-Variables.Shipping Application%, contact Pitney Bowes technical support for assistance.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message, "Something went wrong" appears when signing into Create Shipping Labels.

Resolution

A Pitney Bowes representative must resolve this issue. Please contact us using the Contact Us options below.

UPDATED: January 11, 2022

Live Chat

Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET

Live Chat

Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET

Create a case

Submit support requests (Sign in required)