"Unable to open locker" message on the ParcelPoint Smart Lockers
If you see the "Unable to open locker" message, choose another locker.
Products affected: ParcelPoint™ Smart Lockers
"Unable to open locker" message on the ParcelPoint Smart Locker
There is a problem with the locker.
Choose another locker
- If the locker fails to open, the kiosk screen displays the following message.
Tap Choose another locker.
- Tap Does not Fit at the following screen.
- The kiosk screen displays the available locker sizes.
- Choose the appropriate locker size, in this example, Medium.
- The kiosk screen displays the locker number and shows that it's open.
- Place the package in the locker and close the door.
- If this is the last package, tap Done and the kiosk displays the Home screen.
If you need further assistance, please contact us.
UPDATED: March 11, 2022