Reserving a locker using the Locker Management module

As mailroom administrator or locker operator, you can reserve a locker ahead of time using so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.
Products affected: ParcelPoint™ Smart Lockers

As mailroom administrator or locker operator, you can reserve a locker ahead of time using Locker Management Module so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.

If you use SendSuite Tracking Online, you can also use that application to reserve a locker.

  1. Select Lockers > Reserve Locker.
    Locker Management Module Reserve Locker menu option
  2. Select your location from the Location menu.
    Locker Management Module Reserve Locker screen
  3. Scan or enter the ID in the Tracking ID field. This may be defined by the customer, the company, or the tracking number of the carrier.
  4. Under Package Type, select Personal.
  5. In the Recipient field, start typing the name of the recipient.
    • The recipient must already be in the system's contact list.
    • Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
    • Select the recipient.
  6. If the recipient needs a wheelchair-accessible locker (15" to 48" from the floor), select Requires Accessible Locker.
  7. From the Locker Bank menu, select the locker bank. Only locker banks assigned to you are shown.
  8. For Locker Type, select Standard.
  9. From the Locker Size menu, select small, medium or large.
  10. Select Reserve.
    • If the recipient already has a reserved locker, you are prompted to either add the new package to the existing locker or select a new locker.
      Locker Management Module Add to existing locker window

Related topics

UPDATED: November 19, 2021

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