Reserving a locker for delivery using the Locker Management module

You can reserve a locker ahead of time using Locker Management Module so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk. If you use SendSuite Tracking Online, you can also use that application to reserve a locker.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. Select Lockers > Reserve Locker.
   
2. Select Deliver.
   
3. Enter the Package Details.
   
   1. Scan or enter the ID in the Tracking ID field. This may be defined by the customer, the company, or the tracking number of the carrier.
   2. Under Package Type, select Personal.
   3. In the Recipient field, start typing the name of the recipient.
      • The recipient must already be in the system's contact list.
      • Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
      • Select the recipient.
4. Enter the Locker Details.
    
   1. Select your location from the Location menu.
   2. If you need a wheelchair-accessible locker (15" to 48" from the floor), select Requires Accessible Locker.
   3. From the Locker Bank menu, select the locker bank. Only locker banks assigned to you are shown.
   4. From the Locker Size menu, select small, medium or large.
5. Select Reserve.
   • If the recipient already has a reserved locker, you are prompted to either add the new package to the existing locker or select a new locker.
     

Related topics

• Receiving a package for a locker in SendSuite Tracking Online