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Opening a locker remotely in ParcelPoint Smart Lockers

If a recipient is unable to open a locker door, you can open it in ParcelPoint Smart Lockers.
Products affected: ParcelPoint™ Smart Lockers, Locker Management Module

If a recipient is unable to open a locker door, you can open it remotely using the Locker Management Module.

  1. Select Lockers > Manage Lockers.
    Manage Lockers menu option
  2. Choose your location from the Location menu, then choose your locker bank from the Locker Bank menu.
    Manage Lockers screen
    All of the lockers in the selected locker bank are shown.
    Lockers displayed
  3. Select the All Lockers menu and choose Reserved.
    select reserved
  4. Select the locker you want to open. To open all of the reserved lockers, check the Select All box.
    SendPro 360 select locker to open
  5. Select Open Locker to open the selected locker door.
    open reserved

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: September 24, 2025