Skip to main content
Related Search Topics: Errors & Troubleshooting Features & Settings
Print this support article

"888888" message on scale in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

If "888888" is displayed on your scale, there may be an issue with the connection.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

Issue

The message "888888" is displayed on your scale.

Resolution

Ensure that the USB cable is connected directly from the scale to the computer. Do not use a USB hub between the USB scale and the computer. If the scale is already plugged directly into the computer, try a different USB port on the computer.

UPDATED: July 01, 2024