"888888" message on SendPro Online scale

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Products affected: SendPro® Online

Issue

The message "888888" is displayed on your SendPro Online scale.

Resolution

Ensure that the USB cable is connected directly from the scale to the computer. Do not use a USB hub between the USB scale and the computer. If the scale is already plugged directly into the computer, try a different USB port on the computer.

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UPDATED: October 01, 2021