Identifying supported Batch files in Relay Integrity Pro

Print this support article
Products affected: Relay® Integrity Pro

A Batch file is a single PDF that contains multiple mail pieces. Only "Searchable" or "Real" PDFs (also known as True or Normal PDFs) files can be used as a Batch file.

IMPORTANT: PDFs that are locked from editing cannot be used.

To check if you have a Searchable PDF:

  1. Open the PDF document.
  2. Try to select the text on the page with a selection tool.
    • If you can highlight a text string and copy/paste it into a text editor, then the PDF can be used as a Batch file.
    • If you cannot highlight a text on the page, then the PDF cannot be used as a Batch file.

UPDATED: October 12, 2021