Updating the SigWeb certificate for the signature pad for SendSuite Tracking Online or SendSuite Tracking

If you are prompted to update the SigWeb certificate for the SendSuite Tracking Online or SendSuite Tracking signature pad, select Yes.
Products affected: SendSuiteĀ® Tracking, SendSuiteĀ® Tracking Online

If you see a prompt like the following (the date and days remaining may differ) on a workstation that has the signature pad connected and installed, update the certificate.

SigWeb certificate update message

  1. Select Yes at the prompt.
  2. Select OK at the confirmation message. The certificate will be updated.

UPDATED: October 15, 2021

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