Request a copy of a contract or agreement

Information on how to request a copy of a Pitney Bowes contract or agreement.
A case will need to be submitted online to request a copy of a contract / agreement.
  1. Go to the signin page.
  2. If prompted, select a portal, otherwise, you will be directed to your Your Account dashboard. 
    • Your Account for billing, account management, leases and rentals 
    • Shipping 360 for the shipping and mailing cloud-based platform 
  3. Select the Support & Cases menu and click Create a New Case.
  4. Select Account Support >Contract Details>Contract Type.
  5. Scroll down to the Account Number list and select the account the contract is associated with.
  6. Enter any relevant information relating to the query in the details section of the case.
  7. Select Submit; a confirmation page with your case reference number will be displayed.

Related Information: Pitney Bowes Terms and Conditions

UPDATED: September 28, 2023