Setting up return label options in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel

You can set a default recipient address for USPS return shipping labels. If you print return labels for other carriers, you can select the default service you wish to use for those return labels.

Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise, ShipAccel

You can set a default recipient address for USPS return shipping labels. If you print return labels for other carriers, you can select the default service you wish to use for those return labels.

  1. Select Settings > Returns.
  2. To set a default recipient address for return shipping labels, select I want to use the same recipient address for all of my USPS return shipping labels and enter the address you wish to use.
  3. To enable return labels for domestic FedEx, UPS, and DHL Express shipments, select Always display return label options for these carriers.
  4. If you use FedEx, select the service you wish to use for FedEx return labels.
  5. If you use UPS, select the service you wish to use for UPS return labels.
  6. If you use DHL Express, select the service you wish to use for DHL Express return labels.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

UPDATED: June 12, 2025