Refilling postage in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise, ShipAccel
In order to print USPS labels and postage, you must have enough funds in your USPS postage account.
- If you only have one USPS account, you can select the + (Refill Postage) icon next to your USPS postage balance in the upper right from any screen.
If you fund your Locations separately, go to Settings > Carriers and locate the USPS account associated with the Location that needs postage added. Select the + (Refill Postage) icon under Balance for that Location's USPS account.
Note: If you do not see the + sign next to your postage balance, then you do not have an Admin role. Contact your administrator. - Select the amount you wish to add.
- (Optional) To assign this postage purchase to a cost account, select Assign to Cost Account, then select the desired account.
- Select Add Postage.
Notes
- This is for USPS only. Other carriers charge your shipping costs differently depending upon the type of account you have.
- If you have a SendPro Mailstation device, a 3.5% Credit Card Transaction Fee is added when you use a credit card to pay for postage. If you use a Deposit Account (Reserve Account) or Line of Credit (Purchase Power) to pay for postage, there is no administrative fee.
- You can view your postage refills on the Postage tab in your History.
Related topics
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
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UPDATED: July 15, 2025