Requesting a shipping label refund in PitneyShip Pro

You can request a refund up to 30 days from the date on which you printed a shipping label.
Products affected: PitneyShip™ Pro

You can request a refund up to 30 days from the date on which you printed a shipping label.

  1. Select Shipping & Mailing > Request a Refund. Only the shipments that are eligible for a refund are shown.
  2. Select the label you wish to refund to expand it.
  3. Select the Request Refund button. The Request Refund button only appears for unused labels that have not been scanned by USPS.
  4. Select the box to agree to the conditions.
  5. Select Continue.

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UPDATED: February 25, 2022

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