Error 1827 on the SendPro C Series and SendPro CX Series
Contact Pitney Bowes if error 1827 appears.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00), SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500
Issue
The device is displaying error 1827 and will not refill postage.
Cause
The device was not installed on a postage account.
Resolution
Please chat with us for further assistance.
UPDATED: October 13, 2026