Error 1827 on the SendPro C Series and SendPro CX Series

Contact Pitney Bowes if error 1827 appears.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (8H00, 9H00), SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Issue

The device is displaying error 1827 and will not refill postage.

Cause

The device was not installed on a postage account.

Resolution

Please chat with us for further assistance.

UPDATED: October 13, 2026