"java.lang.IllegalStateException" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Reset your password for SendPro Online or PitneyShip if the message "java.lang.IllegalStateException" appears.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00), SendPro® C Auto (9H00)
Issue
The message "java.lang.IllegalStateException" appears on the device.
Cause
Invalid password.
Resolution
Reset your password for SendPro Online or PitneyShip. See Changing or resetting your password for SendPro Online or PitneyShip and the SendPro Tablet.
UPDATED: April 28, 2022
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)