Error 0198-61-0014 AP_JMR_INVALID_JOB on the Connect+ Series, SendPro P

Please contact Pitney Bowes to resolve error 0198-61-0014 AP_JMR_INVALID_JOB.
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The Connect+ Series, SendPro P displays error 0198-61-0014 AP_JMR_INVALID_JOB and will not run mail.

Cause

There is an internal software error.

Resolution

Please chat with us to resolve this error.

UPDATED: July 13, 2023