Setting up a UPS account in PitneyShip Pro

In order to ship with UPS, you first need to set up your UPS account in PitneyShip Pro.
Products affected: PitneyShip™ Pro

In order to ship with UPS in PitneyShip Pro, you first need to set up your UPS account in PitneyShip Pro.

The features and options you see may vary depending upon your role. If you have any questions regarding your permissions, please contact your administrator.

Pitney Bowes UPS Rate Account

To create a Pitney Bowes UPS Rate account and receive pre-negotiated rate discounts:

  1. From the Home screen, select the Get Started tab.
  2. Select the Manage button under Carrier Accounts.
  3. Select Add Carrier.
  4. In the Carrier Display Name field, enter a name for the account.
  5. From the Select Carrier menu, select United Parcel Service.
  6. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  7. Enter your name and address exactly as they appear on your invoice.
  8. Select the I Accept UPS Technology Agreement box.
  9. Select the Add Carrier button.

Non-Pitney Bowes UPS Rate Account

If for any reason you need to add an account that is not a Pitney Bowes UPS Rate Account and does not receive Pitney Bowes's pre-negotiated rate discounts, follow these steps:

  1. From the Home screen, select the Get Started tab.
  2. Select the Manage button under Carrier Accounts.
  3. Select Add Carrier.
  4. In the Carrier Display Name field, enter a name for the account.
  5. From the Select Carrier menu, select United Parcel Service.
  6. Under Access Level, select which divisions and locations will have access to this account:
    • Enterprise: All divisions and locations
    • Division: Select the desired divisions
    • Location: Select the desired locations
  7. In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
  8. (Optional) Enter a nickname for this account in the UPS Account Nickname field.
  9. If your UPS account is less than 90 days old (if not, skip to step 10):
    1. Select UPS Account is newer than 90 days box.
    2. Enter your contact information exactly as it appears on your UPS account. Sign in to your UPS account to verify the information if necessary.
      • Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
      • Do not include the +4 with the ZIP Code (5-digit ZIP only).
  10. If you have shipped with UPS in the past 90 days, get your most recent UPS invoice. Sign in to your UPS account to view it if necessary.
    1. Enter the UPS Invoice Number, UPS Invoice Date, Invoice Amount, and Control ID from your UPS invoice. This is case-sensitive. If the Control ID is ****, contact UPS to get this information.
    2. Enter your name and address exactly as they appear on your invoice.
      • Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
      • Do not add a comma in the Invoice Amount (for example, enter $1,000.00 as 1000.00).
      • Do not include the +4 with the ZIP Code (5-digit ZIP only).
  11. Select the I Accept UPS Technology Agreement box.
  12. Select the Add Carrier button.

UPDATED: May 23, 2022

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