Setting up a UPS account in PitneyShip Pro

In order to ship with UPS in PitneyShip Pro, you first need to set up your UPS account in PitneyShip Pro.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. Select Settings > Carriers.
2. Select Add Carrier.
3. In the Carrier Display Name field, enter a name for the account.
4. From the Select Carrier menu, select UPS.
5. Under Access Level, select which divisions and locations will have access to this account:
   • Enterprise: All divisions and locations
   • Division: Select the desired divisions
   • Location: Select the desired locations
6. In the UPS Account Number field, enter your 6-digit UPS account number. The account number is case-sensitive.
7. (Optional) Enter a nickname for this account in the UPS Account Nickname field.
8. If your UPS account is less than 90 days old (if not, skip to step 10):
   1. Select the UPS Account is newer than 90 days box.
   2. Enter your contact information exactly as it appears on your UPS account. Sign in to your UPS account to verify the information if necessary.
      • Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
      • Do not include the +4 with the ZIP Code (5-digit ZIP only).
      • If your UPS invoice contains a P.O. Box mailing address, do not enter it. If the invoice mailing address doesn't work and there is a different address in the upper left corner of your invoice, try that address instead.
9. If you have shipped with UPS in the past 90 days, get your most recent UPS invoice. Sign in to your UPS account to view it if necessary.
   1. Enter the UPS Invoice Number, UPS Invoice Date, Invoice Amount, and Control ID from your UPS invoice. This is case-sensitive. If the Control ID is ****, contact UPS to get this information.
   2. Enter your name and address exactly as they appear on your invoice.
      • Important: All information is case-sensitive and must match your UPS account information exactly. You may be locked out of your account after a number of unsuccessful attempts.
      • Do not add a comma in the Invoice Amount (for example, enter $1,000.00 as 1000.00).
      • Do not include the +4 with the ZIP Code (5-digit ZIP only).
10. Select the I Accept UPS Technology Agreement box.
11. Select Add Carrier.