Adding postage to your meter in the Your Account portal

To print postage onto your mail piece, you must transfer postage funds from your Pitney Bowes account to your meter. The meter deducts the amount of your postage from the available funds on your meter. When your meter funds are low, you must add or refill more postage from your Pitney Bowes account.

Before you begin

• Make sure your meter is connected to the internet, you can add postage to the following meters in Your Account. 
  • SendPro® C
  • SendPro® C Auto
  • SendPro® Mailstation
• Confirm the meter is not in use. 
• Ensure there are no error messages displayed on your meter. 

Add postage to your meter from your online account

1. Sign in to the Pitney Bowes Your Account online portal.
2. If prompted, select the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.
3. Select Your Products and click Postage Meters.
4. Select the meter to refill and click the Refill Postage button.
5. Review the amount available for refill.
6. Enter the amount you want to add and select Add to Meter.
7. Review the amount, and select Confirm Refill. This may take a few minutes; a confirmation appears once the postage is added.

Important: Closing the window does not stop the transaction, please wait for the confirmation message before closing.

Related topics

• Refilling postage in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise