The FedEx button is missing from the Create Shipping Labels app on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Set up a FedEx account in SendPro Online or PitneyShip if the FedEx button is missing from the Create Shipping Labels app.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)

Issue

The FedEx button is missing in the Create Shipping Labels app.

Cause

You need to add the FedEx carrier in the PitneyShip, PitneyShip Pro, or PitneyShip Enterprise website on your computer to be able to view in the Create Shipping Labels app.

Resolution

See: Setting up a FedEx account in PitneyShip or Setting up a FedEx account in PitneyShip Pro or PitneyShip Enterprise to resolve this issue.

UPDATED: July 22, 2026