PlanetPress dashboard is slow or not responding
If the dashboard is slow or not responding, the dashboard log file may be too big.
Products affected: PlanetPress®
Issue
The PlanetPress dashboard is slow or not responding.
Cause
The PlanetPress dashboard log file is too big.
Resolution
- Browse to C:\pbCCMExec\xxx\Dashboard\, where xxx is your company's folder name. If you do not see this folder on the C drive, it may be installed on a different drive.
- Delete the file Log.txt.
- Try PlanetPress again.
If you need further assistance, please contact us.
UPDATED: September 07, 2022