"Process failed: Execute Data Mapping" message in PlanetPress Connect

The message "Process failed: Execute Data Mapping" occurs because the PlanetPress service has run out of memory.
Products affected: PlanetPress®


A job fails with the error message "Process failed: Execute Data Mapping".


The PlanetPress service has run out of memory or the wrong file type is being imported.


  1. Check the current file type against previous job runs. (For example, PDF to PDF, not PDF to DOC.)
  2. Reboot the PlanetPress Connect server.
  3. Restart the job.


UPDATED: July 18, 2023