"Process failed: Execute Data Mapping" message in PlanetPress Connect
The message "Process failed: Execute Data Mapping" occurs because the PlanetPress service has run out of memory.
Products affected: PlanetPress®
Issue
A job fails with the error message "Process failed: Execute Data Mapping".
Cause
The PlanetPress service has run out of memory or the wrong file type is being imported.
Resolution
- Check the current file type against previous job runs. (For example, PDF to PDF, not PDF to DOC.)
- Reboot the PlanetPress Connect server.
- Restart the job.
UPDATED: July 18, 2023