"statusCode":401 "Unauthorized" message when signing in to PitneyShip

If you see the message "statusCode":401 "Unauthorized" when signing in to PitneyShip, contact us.
Products affected: PitneyShip™

Issue

When signing in to PitneyShip, the message "statusCode":401 "Unauthorized" appears.
Status code 401 message

Resolution

This issue must be resolved by a Pitney Bowes representative. Please contact us for assistance.

UPDATED: September 16, 2022

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