Configuring locker kiosks - general settings using the Locker Management Module

You can set up how clients interact with kiosks within a locker bank when picking up or dropping off packages.
Products affected: ParcelPoint™ Smart Lockers

You can set up how clients interact with the kiosks within a locker bank when they pick up and drop off packages.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Click Kiosks.
    settings lockers menu
  2. Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
    select kiosk location and bank
  3. Set the sliders to allocate the minimum number of lockers which will be used for delivering packages only. The rest of the lockers can be used for both delivering packages and storage purpose.
    kiosk settings, locker allocation management
  4. Set the slider for each option to ON to enable the option or OFF to disable the option.
    • Contactless Lockers: Set to On to enable clients to scan barcodes instead of typing credentials into the kiosk.
    • Activate Return and Exchange: Set to On to enable clients to return and exchange items.
  5. Select theOne Time PIN Expiration time a client has to drop off an item at the locker for return or exchange after receiving a request.
  6. Timer settings
    • Locker Access After Pickup – Set a "grace period" for recipients to reopen lockers after picking up packages.
    • Return to Home After Pickup –Set how long the screen displays the location of the open locker during a pickup.
    • Return to Home on Inactivity – Set how long the kiosk screen stays open before returning to the Home page.
    • Admin Session Timeout – Set how long the Admin screen stays open before returning to the Home page.

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UPDATED: July 08, 2024