Configuring locker kiosks - general settings using the Locker Management Module

You can set up how clients interact with kiosks within a locker bank when picking up or dropping off packages.
Products affected: ParcelPoint™ Smart Lockers

You can set up how clients interact with the kiosks within a locker bank when they pick up and drop off packages.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Click Kiosks.
    settings lockers menu
  2. Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
    select kiosk location and bank
  3. By default, the General settings tab will be displayed. Select the Locker Bank functionality option you want for the locker bank.
    • Deliver Packages - authorized users can deliver packages to lockers
    • Deliver Packages & Store Belongings - allows users to store their belongings in a locker temporarily. Refer to Configuring locker kiosks - day lockers for instructions.
  4.  Set the slider for each option to ON to enable the option or OFF to disable the option.
    • Contactless Lockers: Set to On to enable clients to scan barcodes instead of typing credentials into the kiosk.
    • One Time PIN: Set to On to enable the Return and Exchange work flows.
      • One Time PIN Expiration: Set the amount of time a client has to drop off an item at the locker for return or exchange after receiving a request.
    • Reservation without Recipient: Set to On to enable clients to reserve a locker to store personal items.
  5. Timer settings
    • Locker Access After Pickup – Set a "grace period" for recipients to reopen lockers after picking up packages.
    • Kiosk Timer – Set how long the kiosk screen stays open before returning to the Home page in various scenarios.

Related topics

  • Configuring locker drop off settings
  • Configuring locker pick up settings
  • Configuring day lockers
  • Creating a barcode for contactless login
  • Reserving a locker for returns
  • Reserving a locker for exchanges

UPDATED: May 17, 2023