"1000505 Country Code must be 2 letters" message when printing stamps in SendPro Enterprise
This error message may indicate possible data corruption in the web browser.
Products affected: SendPro® Enterprise
When trying to print stamps in the Stamp App, the message "Package 1 has failed validation. Error message from PB Shipping API: 1000505Country Code must be 2 letters." appears.
There may be data corruption in the web browser.
- In the Stamps app, select Help > Clear Local Storage.
- Sign out of SendPro Enterprise and close your browser.
- Restart your browser and sign in to SendPro Enterprise.
- Process your stamp print.
If you need further assistance, please contact us.
UPDATED: October 12, 2022