"Error message from the carrier: {"errors":["divided by 0"]}" message when shipping using the Personal Shipping App in SendPro Enterprise

This error occurs because the Saturday Delivery checkbox is selected.
Products affected: SendPro® Enterprise

Issue

When shipping a package using the Personal Shipping App, the message "Error message from the carrier: {"errors":["divided by 0"]}" appears.

Cause

The Saturday Delivery box was selected.

Resolution

On the Shipment Details screen, uncheck the Saturday Delivery box in the Package Details section.

 

UPDATED: July 18, 2023