Installing PitneyShip Cube on Windows as an existing PitneyShip user

Learn how to set up your PitneyShip Cube on your Windows device as an existing PitneyShip user.
Products Affected: PitneyShip™ Cube, PitneyShip™

These instructions will guide you through installing your PitneyShip Cube printer on a Windows device as an existing PitneyShip user. Watch this video or follow the steps below to learn how to install your PitneyShip Cube.

  1. Opening the box and unpacking
  2. Logging in to your PitneyShip account
  3. Connecting your PitneyShip Cube
  4. Performing a test print

number-1 Opening the box and unpacking

What's in the box

  1. Unpack the device and remove the protective scale spacers.
    Removing the protective scale spacers
  2. Connect the device to a power source and press the power button. The LED will light up orange and then change to flashing white until your PitneyShip Cube is connected.
    Connecting the PitneyShip Cube to a power sourcePressing power button
  3. Connect the USB cable to your printer and your PC.
    Note: Wireless connection is not supported when connecting to a desktop device.
    Connecting the USB cable to the printer
  4. Set up and complete installation using PitneyShip.

number-2 Logging in to your PitneyShip account

  1. Go to
  2. Click Sign in. You will be redirected to the login screen.
  3. Enter your email address and password and click Sign In.

number-3 Connecting your PitneyShip Cube

  1. Click on Get Started.
  2. Download DeviceHub and follow the guided installation.
  3. Download the PitneyShip Cube Driver and follow the guided installation.
  4. After DeviceHub and driver installation, click Next.
    DeviceHub and drivers successfully installed

number-4 Performing a test print

  1. Feed the label roll into the slot.
    1. Open the label roll cover.
      Opening printer
    2. Remove the protective sheet and the tape from the label roll.
      Removing protective slip and tape
    3. Feed the label roll over the top of the black roller and out through the slot. Do not feed the label roll under the black roller. This will cause the label roll to jam.
      Feeding label roll through slot
  2. Click Print to perform a test print.
  3. Tap No if the test print was unsuccessful. Then, tap Print Again. If the second test print was unsuccessful, please contact us using the contact options.
  4. Tap Yes if your test print was successful.
  5. Tap Get Started. PitneyShip will now set up your experience. This could take a few minutes to complete.

Your PitneyShip Cube setup is now complete.

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UPDATED: October 11, 2023