Connecting your Amazon store to SendPro Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your Amazon store.
Products affected: SendPro® Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your Amazon store. If you don't have the ecommerce app, contact your account representative.

Note: All SendPro Enterprise steps below must be executed by an Administrative user. Standard users are prohibited from adding and disconnecting stores.

This procedure must be performed by the Amazon store owner.

  1. Sign in to SendPro Enterprise with an Administrator account.
  2. Open the ecommerce app.
  3. Select ADD STORE.
  4. Select Amazon.
  5. Select GENERATE TOKEN. A new browser tab will open.
  6. In the new tab, sign in to Amazon Seller Central with an administrator account.
    • If two-step authentication is enabled, complete the requested step.
  7. Select the applicable account and country and click Select Account.
  8. Select the box agreeing to allow SendPro Enterprise to access order data.
  9. Select Confirm.
  10. From the resulting page, write down the Refresh Code and Seller ID values (or copy and paste them into a separate location).
  11. Return to the ecommerce app in SendPro Enterprise.
  12. Enter or paste the Refresh Code and Seller ID values into the fields provided.
  13. Select REGISTER.

Allow up to 10 minutes for full synchronization.

Note: Users self-hosting their storefront may need to whitelist the following addresses:
  • Production: 34.206.214.191
  • Development/QA/Pre-production: 52.42.26.230

UPDATED: October 10, 2023