Connecting your BigCommerce store to SendPro Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your BigCommerce store.
Products affected: SendPro® Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your BigCommerce store. If you don't have the ecommerce app, contact your account representative.

Note: All SendPro Enterprise steps below must be executed by an Administrative user. Standard users are prohibited from adding and disconnecting stores.

  1. Sign in to BigCommerce Administration.
  2. Select Advanced Settings > API accounts > Create API account.
  3. In the API Account Settings, copy the Client ID value and paste it into a separate location (or write it down).
  4. Select Create Access Token.
  5. Copy the Access Token value and paste it into a separate location (or write it down).
  6. Copy the store hash value from the store URL and paste it into a separate location (or write it down):
    • https://store-(store_hash).mybigcommerce.com/
  7. Sign in to SendPro Enterprise with an Administrator account.
  8. Open the ecommerce app.
  9. Select ADD STORE.
  10. Select Big-Commerce.
  11. Enter or paste the values you copied earlier from the BigCommerce site:
    • Store Hash
    • Access Token
    • Client ID
  12. Select REGISTER.

Allow up to 10 minutes for full synchronization.

Note: Users self-hosting their storefront may need to whitelist the following addresses:
  • Production: 34.206.214.191
  • Development/QA/Pre-production: 52.42.26.230

UPDATED: April 04, 2024