Connecting your eBay store to SendPro Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your eBay store.
Products affected: SendPro® Enterprise

Once your SendPro Enterprise system has been set up for ecommerce by a Pitney Bowes representative, an Administrative user can connect your eBay store. If you don't have the ecommerce app, contact your account representative.

Note: All SendPro Enterprise steps below must be executed by an Administrative user. Standard users are prohibited from adding and disconnecting stores.

  1. Sign in to SendPro Enterprise with an Administrator account.
  2. Open the ecommerce app.
  3. Select ADD STORE.
  4. Select eBay.
  5. Select GENERATE TOKEN. This will open the eBay site in a new tab or window.
  6. Sign in to eBay.
  7. If prompted to accept a permissions request, do so.
  8. Copy the eBay Token.
  9. Return to the SendPro Enterprise ecommerce app and paste the token into the field provided.
  10. Select REGISTER.

Allow up to 10 minutes for full synchronization.

Note: Users self-hosting their storefront may need to whitelist the following addresses:
  • Production: 34.206.214.191
  • Development/QA/Pre-production: 52.42.26.230

UPDATED: October 10, 2023