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Submit a Contract Cancellation Request

You can submit a request to cancel your contract with Pitney Bowes by creating a case through your online portal. 
You can submit a request to cancel your contract with Pitney Bowes by creating a case through your online portal. 
  1. Sign in to the Pitney Bowes Your Account portal.
  2. If prompted, select a portal, otherwise, you will be directed to your Your Account dashboard.
    • Your Account for billing, account management, leases and rentals 
    • Shipping 360 for the shipping and mailing cloud-based platform  
  3. Select the Support & Cases menu and click Create a New Case. 
  4. Select Account Support>Request Termination of Contract and then your contract type. 
  5. Complete the form and select Submit. 
  6. After your request is submitted, a representative will be assigned to your case and will assist with completing your request. 

UPDATED: February 02, 2024