Setting up a proxy server for DeviceHub in PitneyShip or PitneyShip Pro
If your organization uses a proxy server, you need to set it up in DeviceHub.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
If your operating system is configured to use a proxy server, DeviceHub will try to use those settings. If DeviceHub is unable to access the internet, it will ask if you want to configure a proxy server. If your proxy server changes, you can update the settings in DeviceHub manually.
- If DeviceHub is unable to access the internet, you will see this message. Select Configure Proxy Server.
- If you are not prompted, but need to add or change your proxy server settings, right-click on the DH (DeviceHub) icon in the system tray (small icons near the clock) and select Configure Proxy Server.
- Enter your proxy server address in both the HTTP and HTTPS fields, whether you use an HTTP or an HTTPS address. That is, either put http://proxy.server.url:portnumber or https://proxy.server.url:portnumber in both boxes. Contact your IT department to obtain this information if needed.
- Select OK.
UPDATED: August 18, 2023