Error 188A on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Refill your device for a smaller amount or add funds to your postage account if error 188A appears.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)

Issue

The error 188A appears when you refill your device.

Cause

Your postage account does not have sufficient funds available.

Resolution

Refill your device for a smaller amount or add funds to your postage account.

UPDATED: April 17, 2024