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"Something Went Wrong: There is an issue with your postage account (Error 1882)" message on the SendPro C Series and SendPro CX Series

Please chat with us if the message Something Went Wrong: There is an issue with your postage account (Error 1882) appears.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00), SendPro® CX 100, SendPro® CX 200, SendPro® CX 300 and SendPro® CX 500

Issue

The message Something Went Wrong: There is an issue with your postage account. Please sign into Your Account and review your account status. (Error 1882) appears when you refill your device.

Cause

There is an issue with your postage account.

Resolution

Please chat with us to resolve this error.

UPDATED: October 13, 2026