Adding surcharges to shipping labels and stamps in PitneyShip Pro or PitneyShip Enterprise
You can add surcharges to shipping labels and stamps to add percentage-based or flat fees. One Handling Charge and one User Charge can be added for each carrier account.
Products affected: PitneyShip® Pro, PitneyShip® Enterprise
You can add surcharges to shipping labels and stamps to add percentage-based or flat fees. Surcharges can be applied to all shipping labels except those printed from the Ship Orders screen.
- Go to Settings > Additional Surcharges.
- Select Create New Additional Surcharge.
- Select whether this surcharge is for the entire Enterprise, or for specific Divisions or Locations. If you select Division or Location, select the desired divisions or locations from the list.
- Select the carrier account from the Carrier menu. Surcharges must be set up separately for each carrier account.
- From the Type of Charge menu, select whether the surcharge is a Handling Charge or a User Charge. Only one Handling Charge and one User Charge can be added for each carrier account.
- From the Factors menu, select the type of charge:
- Base Charge (%): A percentage of the carrier's base service charge, NOT including extra services
- Total Shipping Charge (%): A percentage of the carrier's service charge including the extra services
- Flat Fee: A fixed amount
- Enter the amount of the charge in the Value field.
- Select Save.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: April 21, 2026