Error BA06 on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Restart the device, complete the installation process and manually download rates and updates to resolve error BA06.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)


Error BA06 appears and the device will not print.


The meter has not downloaded a configuration file. Installation was skipped or no file was available for download.


Solution 1: Restart the device and complete the installation process

  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait 30 seconds.
  3. Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
  4. Quickly tap and release the power button to turn the device back on.
  5. Tap Get Started and complete the onscreen prompts.

Solution 2: Manually download rates and updates:

  1. Tap SendPro Apps.
  2. Tap Rates and Updates.

UPDATED: October 09, 2023