Creating a return label in SendPro Enterprise

You can create a return label for a shipment so that the recipient can send it back to you.

Note: Your steps may vary depending on how your system has been customized.

1. Open the application you use to ship packages.
2. Fill in all of the required fields that you use when shipping a package. When selecting the carrier and service, note that some carriers have specific services that are used for return shipments.
3. Select the Return tab. If your shipping screen does not have a Return tab, contact your local SendPro Enterprise administrator.
4. On the Return tab, select the Return Type you wish to use. A Standard Return is where the customer would drop the package off at the carrier.
5. If you want to create both a shipping label and a return label, select the Process return with shipment box.
6. Select the Rate button.
7. Generate the label:
   • If creating a return label only, select the Return button.
   • If creating both a return label and a shipping label, select the Package tab, then select the Print button. This is only available if you selected Process return with shipment in step 5.