"Invalid email format" message displays when registering for Your Account

This error message displays when the email being used to register for a Your Account portal has been entered incorrectly.

Issue

The error message "Invalid email format" displays when registering for a Your Account profile. 

Cause 

The email you are using to register is not a valid email address. 

Resolution

  1. Ensure the email was entered correctly. 
  2. Confirm the email you are using is valid and you can access to the inbox. 

UPDATED: July 18, 2024